Spring Air Warranty Coverage
Length of Warranty Coverage
| Your warranty protects you from the day you purchase your
sleep set and continues according to the Warranty Schedule
found with your bed set. (The warranty code letter on your law
tag corresponds with the Limited Warranty Schedule in your
warranty card) In the event we repair or replace your sleep set,
the new warranty protection continues from the original purchase
date. |
Warranty Coverage Guidelines
This warranty does not cover claims resulting from
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damage caused by the use of an incorrect bed frame (and, in
the case of King- and Queen-size mattresses and/or foundations,
damage caused by failure to use a bed frame or bed rails with
rigid cross supports and at least one center leg that extends to
the floor) |
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damage to mattresses due to an incorrect or old foundation |
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damage to mattress fabrics due to soiling, stains, or burns |
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normal body impressions (1-1/4 inch or less) |
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nauthorized service during the warranty period on conditions
otherwise covered by warranty |
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damages resulting from the failure to observe the
instructions set forth in the enclosed Mattress Set Care Guide,
under the heading, What to Do and What Not to Do with Your
Mattress Set. |
What is covered under the Warranty
Mattress
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Body impressions greater than 1-1/4 |
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Coils or wires that are loose, broken, or protruding through
the mattress fabric |
Foundation
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Splitting of the wood frame, wood or defective, loose, or
bent beams |
Foundation
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Your mattress and foundation must be supported by an
appropriate bed frame at all times |
What is not covered under the Warranty
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Normal body impressions up to 1-1/4 (Body impressions are
caused by upholstery material compressions and are normal
characteristics of premium bedding. Body impressions up to
1-1/4 are not considered to be a structural defect.) |
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Clearance bedding, as-is bedding, or floor models |
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Damage or bending to perimeter border rods caused by bending
or incorrectly moving the sleep set |
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Body impressions less than 1-1/4 |
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Comfort level/preference |
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Damage to the mattress due to an incorrect or old foundation |
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Structural damage caused by an incorrect bed frame |
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This limited warranty does not cover a normal increase in
softness of the pressure-relieving foams or a decrease in the
slow recovery feature, which does not affect the pressure
relieving qualities of the mattress. |
What to DO with your Mattress Set
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DO rotate your mattress occasionally to help maintain and
prolong the quality/comfort of your mattress. Body impressions
are caused by upholstery material compressions and are normal
characteristics of premium bedding. Such body impressions
indicate that the upholstery layers in your mattress are
conforming to your individual body shape. Body impressions up to
1-1/4 are not considered to be a structural defect. |
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DO replace your old foundation when you purchase your new
mattress to help provide the proper support of your new
mattress. |
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DO use a quality bed frame to support your mattress and
foundation. If you have a Queen- or King-size bed, your bed
frame must have a center support that extends to the ground in
order to obtain warranty protection. |
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DO use a mattress pad to help preserve the surface quality
of your mattress, especially if children use the bed. |
What NOT TO DO with your Mattress Set
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DO NOT smoke in bed or expose your mattress to an open
flame. While this mattress is manufactured to meet applicable
regulations, it is not flame or fireproof. |
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DO NOT attempt to rotate the mattress by yourself. To avoid
damage to the mattress or the risk of personal injury, have
someone help you rotate your mattress. |
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DO NOT fold, bend, or stand your mattress on end. |
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DO NOT remove the law tag label attached to the end of your
mattress. This tag helps identify and establish your warranty
rights. |
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-DO NOT use dry-cleaning-type fluid of any kind on your
mattress. Such chemicals will damage components of your
mattress. |
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DO NOT place a board in-between your mattress and foundation
since this negates the effect/purpose of your foundation. |
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DO NOT allow the mattress or foundation to get soiled or in
an unsanitary condition. This will void the warranty. |
Please Note:
Spring Air is not liable for incidental or consequential damages,
which result through the use ofthis product.
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